Accessible Customer Service

Event Date: June 01, 2011

This workshop is now SOLD OUT!
You may add your name to the wait list and,
if a ticket becomes available, you will be contacted.

Enabling Nonprofits Ontario is also looking at hosting a webinar to take place in early summer/late fall. You can be the first to hear about this by singing up for their e-news here.

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By no later than January 1, 2012 all nonprofits and charities in Ontario must comply with the accessible customer service standards under the Accessibility for Ontarians with Disabilities Act (AODA). Nonprofits attending this workshop will learn about their legal obligations under the Act and come away with resources to help them comply.

Specifically, you will:

  • Learn about the Accessibility Standards for Customer Service and the AODA
  • Get resources to help your organization comply with the standards
  • Discuss approaches to increase awareness and understanding of the customer service standard
  • Network with other nonprofit organizations

 

Please note that in consideration of those with allergies and respiratory problems, this workshop is a scent-free event.

Facilitator:
Constance Exley, Ontario Nonprofit Network

Date:
June 1, 2011
12-3 PM

 

Location:
Stevenson & Hunt Room
London Central Library
251 Dundas St., London, ON

Level:
All levels

Target Audience: 
Executive Directors, Board Members, Human Resources Staff or anyone who is responsible for accessible customer services standards

Investment:
No cost to attend (includes light lunch)

To register:
Please visit http://enolondon.eventbrite.com/ to register online

This workshop is presented with support from the Government of Ontario & Ontario Nonprofit Network.