Accessible Customer Service

Event Date: July 06, 2011

This workshop is now SOLD OUT!
You may add your name to the wait list and, if a ticket becomes available, you will be contacted.

By no later than January 1, 2012 all nonprofits and charities in Ontario must comply with the accessible customer service standards under the Accessibility for Ontarians with Disabilities Act (AODA). Nonprofits attending this workshop will learn about their legal obligations under the Act and come away with resources to help them comply.

Specifically, you will:

  • Learn about the Accessibility Standards for Customer Service and the AODA
  • Get resources to help your organization comply with the standards
  • Discuss approaches to increase awareness and understanding of the customer service standard
  • Network with other nonprofit organizations


July 6, 2011
12-3 PM
Stevenson & Hunt Room
London Central Library
251 Dundas St., London, ON

Please note that in consideration of those with allergies and respiratory problems, this workshop is a scent-free event.

Facilitator:
Constance Exley, Ontario Nonprofit Network

Level:
All levels

Target Audience: 
Executive Directors, Board Members, Human Resources Staff or anyone who is responsible for accessible customer services standards

Investment:
No cost to attend (includes light lunch)

To register:
Please visit http://enolondon2.eventbrite.com/ to register online

This workshop is presented with support from the Government of Ontario & Ontario Nonprofit Network.